Effective date: 02.03.2026

DreamLens is operated by Inspiritum LTD, referred to in this Privacy Policy as “DreamLens,” “we,” “us” or “our.”

This Privacy Policy explains what personal information we may collect, how it may be used, when it may be shared and what rights users may have.

1. Who We Are

Privacy contact: [email protected]
Customer support: [email protected]

2. Scope of This Policy

This Privacy Policy applies to:

• the DreamLens website;
• AI image creation features;
• subscription and verification pages;
• STC mobile billing flows connected to DreamLens;
• prompt and image history;
• editing tools;
• the community gallery;
• customer support interactions.

It does not apply to websites or services that we do not own or control.

3. Information We May Collect

Mobile Number
We may collect your mobile number when you subscribe, activate access, request cancellation or contact support.

Verification Information
We may process information relating to the SMS PIN or OTP confirmation process, such as whether verification was completed successfully. We do not ask you to send your PIN or OTP to customer support.

Subscription and Billing Status
We may process information about:

• selected subscription plan;
• activation status;
• billing frequency;
• renewal status;
• cancellation status;
• mobile operator;
• billing success or failure.

We generally do not receive your full mobile account payment credentials.

Prompts and Creative Instructions
We may process the text prompts, descriptions, style selections and other instructions you submit to generate or edit images.

Uploaded Images
Where image upload or editing is available, we may process images that you submit to provide the requested functionality. Do not upload images that you do not have the right to use.

Generated Images
We may store images generated through the Service so that they can be displayed in your history, edited, downloaded or published where those functions are available.

Gallery Content
If you choose to publish an image in the community gallery, we may process and display:

• the published image;
• a title or description;
• a username or display name;
• associated public information selected by you.

Published gallery content may be visible to other users.

Device and Technical Information
We may collect:

• IP address;
• browser type;
• operating system;
• device type;
• language settings;
• timestamps;
• referral information;
• diagnostic logs;
• website interaction data;
• network and mobile operator information.

Support Communications
When you contact us, we may collect your email address, mobile number, message and any information you choose to provide.

4. How We Collect Information

We may collect information:

• directly from you;
• automatically through website technologies;
• from STC or connected billing providers;
• from hosting, security or infrastructure providers;
• when you publish content in the gallery;
• when you contact customer support.

5. How We Use Information

We may use personal information to:

• provide access to DreamLens;
• activate and manage subscriptions;
• confirm SMS verification;
• process subscription and cancellation status;
• generate images from prompts;
• process uploaded images;
• save prompt and image history;
• provide editing features;
• display content published in the gallery;
• respond to customer support requests;
• prevent fraud and unauthorized access;
• diagnose technical issues;
• maintain and improve service performance;
• comply with legal requirements;
• establish or defend legal rights.

6. AI Processing

Prompts, uploaded images and selected settings may be processed by automated systems and AI technology providers to produce the requested output. Generated content may be created automatically without direct human review. Where third-party AI infrastructure is used, information is shared only to the extent reasonably necessary to generate or process the requested content and operate the Service. Users should not submit highly confidential information through prompts or uploaded images.

7. Cookies and Similar Technologies

DreamLens may use cookies, logs, local storage and similar technologies to:

• keep the website functioning;
• remember user preferences;
• maintain sessions;
• measure website performance;
• understand how the Service is used;
• detect abuse or security threats;
• diagnose errors.

Where legally required, consent will be requested before non-essential cookies are used. You may manage cookies through your browser settings, but disabling necessary cookies may affect Service functionality.

8. Legal Bases for Processing

Where applicable law requires a legal basis, we may process information based on:

• performance of a contract;
• steps requested before entering into a subscription;
• legitimate interests in operating and securing the Service;
• compliance with legal obligations;
• user consent;
• establishment or defence of legal claims.

The applicable basis depends on the information and purpose involved.

9. Sharing of Information

We may share limited information with the following categories of recipients.

STC and Billing Partners
Information may be exchanged to:

• confirm subscription eligibility;
• activate access;
• process recurring billing status;
• manage renewals;
• process cancellations;
• investigate billing issues.

AI and Technology Providers
Prompts, images and technical data may be processed by providers that support:

• AI image generation;
• image storage;
• hosting;
• content delivery;
• security;
• diagnostics;
• technical infrastructure.

Analytics Providers
Technical and usage information may be processed for website measurement, performance analysis and diagnostics.

Legal and Regulatory Authorities
Information may be disclosed where required by applicable law, legal process or a valid request from a competent authority.

Corporate Transactions
Information may be transferred as part of a merger, acquisition, restructuring, sale or transfer of all or part of the business, subject to applicable law.

We do not sell personal information as part of our ordinary business operations.

10. Public Gallery Information

Images and information intentionally published in the community gallery should be treated as public. Other users may be able to:

• view published content;
• take screenshots;
• share links;
• save or reproduce publicly displayed information.

Do not publish private information or images that you do not want others to see. Where supported, you may request the removal of published content by contacting customer support.

11. Data Retention

We retain personal information only for as long as reasonably necessary to:

• provide the Service;
• maintain subscription records;
• preserve prompt and image history;
• process cancellation requests;
• respond to complaints or disputes;
• prevent fraud;
• comply with accounting, legal or regulatory obligations;
• protect our legal rights.

Retention periods may vary according to the data type and purpose. When information is no longer required, it may be deleted, anonymized or retained in another form permitted by law.

12. Data Security

We use reasonable technical and organizational measures designed to protect information from:

• unauthorized access;
• accidental loss;
• misuse;
• alteration;
• destruction;
• unauthorized disclosure.

However, no online service or electronic storage system can be guaranteed to be completely secure. Users are responsible for maintaining the confidentiality of their login details, verification codes and devices.

13. International Data Transfers

DreamLens may use providers located in different countries. As a result, information may be transferred to or processed outside the user’s country of residence. Where applicable law requires safeguards for international transfers, we seek to implement appropriate contractual, organizational or technical measures.

14. Minors

DreamLens is not intended for children who are not legally permitted to use the Service independently. Where required by law, minors may use the Service only with the consent and involvement of a parent or legal guardian. If you believe that a child has submitted personal information without appropriate authorization, contact [email protected].

15. User Rights

Depending on applicable law, you may have the right to:

• request information about how your data is used;
• request access to personal information;
• request correction of inaccurate information;
• request deletion where legally applicable;
• request restriction of processing;
• object to certain processing;
• withdraw consent;
• request a copy of certain information;
• submit a complaint to a competent data protection authority.

To make a privacy request, contact: [email protected]. We may need to verify your identity before completing a request.

16. Deleting Prompts or Images

Where account controls are available, users may be able to remove prompts or images directly from their history. You may also contact support to request assistance. Some information may need to be retained after deletion where necessary for:

• legal compliance;
• billing records;
• fraud prevention;
• security investigations;
• dispute resolution;
• enforcement of our Terms.

17. Third-Party Websites and Services

DreamLens may contain links to third-party websites or interact with third-party systems. We are not responsible for the privacy practices of services that we do not own or control. Users should review the applicable third-party privacy policies before providing information to those services.

18. Changes to This Policy

We may update this Privacy Policy to reflect changes in:

• the Service;
• legal requirements;
• technology;
• data processing practices;
• mobile billing arrangements.

The effective date will be updated when changes are published.

19. Contact Us

For privacy-related questions:

Privacy email: [email protected]
Support email: [email protected]